Airport Show Dubai 2024German Exhibitors Via Guide
Via Guide

Via Guide

Booth number: S2333
www.viaguide.com

About us

Via Guide transforms the passenger journey through digitalisation and automation. Passengers are dynamically guided within queues and to service points, improving throughput, efficiency and the overall passenger experience, transforming queuing from a necessary inconvenience into a finely tuned logistical process.

The unique Smart Gates change the queue layout based on real-time passenger flow ("as short as possible, as long as necessary"). The automated Smart Call system with digital signage, also triggered by real-time data, seamlessly optimises passenger flow.

In addition to its digital solutions, Via Guide is the leading manufacturer of belt posts and partitions in European airports. During the last 20 years, Via Guide has set new quality standards for passenger flow systems. Products are carefully sourced in Europe and manufactured with precision in Germany, ensuring quick innovation and high quality.

Via Guide stands for high quality, durable products and a five-year guarantee.

Smart Queue - the fully automated queue improves throughput, efficiency and passenger experience.

Smart Call - the automated call forwarding system optimises the use of resources at airports.

The Smart Shortcut solution avoids unnecessary walking for passengers in the queue.

Via Guide offers professional installation of all solutions.

Made in Germany - Sourced in Europe.

Via Guide is the innovation leader for passenger flow systems at European airports.

Address

Via Guide
Rönkhauser Str. 9
59757 Arnsberg
Germany

Phone:  +49 2932 477-177

Contact person:

Thomas Tippl
Product Manager
E-mail: t.tippl@viaguide.de
Phone: +49 2932 477177

Andreas Schnieder
Managing Director
E-mail: a.schnieder@viaguide.de
Phone: +49 2932 477611

Products & Services

Via Guide transforms the passenger journey through digitalisation and automation. Passengers are dynamically guided within queues and to service points, improving throughput, efficiency and the overall passenger experience, transforming queuing from a necessary inconvenience into a finely tuned logistical process.

The unique Smart Gates change the queue layout based on real-time passenger flow ("as short as possible, as long as necessary"). The automated Smart Call system with digital signage, also triggered by real-time data, seamlessly optimises passenger flow.

In addition to its digital solutions, Via Guide is the leading manufacturer of belt posts and partitions in European airports. During the last 20 years, Via Guide has set new quality standards for passenger flow systems. Products are carefully sourced in Europe and manufactured with precision in Germany, ensuring quick innovation and high quality.

Public Guidance

Belt posts, partitions, signage and light construction.

Via Guide is the leading producer of public guidance at European airports. The products are very durable and have a 5-year guarantee. People guidance systems ensure order and safety in public spaces. Different circumstances require different barriers and with us you’ll find effective and flexible barrier solutions for every situation.
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Smart Guidance

Digital customer flow with smart guidance systems!

Via Guide digitises and automates the passenger flow to improve efficiency and passenger experience. The systems use real-time passenger flow data from sensors and triggers the algorithm to optimise the passenger flow.
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Via Guide Smart Queue

Smart Shortcut: as short as possible, as long as necessary.

Smart Shortcut - the Smart Gate

Smart Call - the automated call forward system

Virtual Guidance

Virtual systems for process optimization and customer-friendly queue management!

With our Virtual Queue solutions, you can avoid having your customers stand in line while waiting or directly ensure a smooth process without waiting times.
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Slot Booking - the system to let your passengers be on time

Virtual Waiting - for a targeted customer service

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