Via Guide GmbH
About us
Via Guide - Physical, electronic and virtual visitor guidance systems for optimal control of customer flows.
Via Guide is part of the family-run Cronenberg Group based in Sauerland. As a manufacturer of guidance systems, we are committed to a company and craft tradition that goes back more than 300 years. Driven by the highest German quality standards, we have been designing and manufacturing all value-added steps without exception in the heart of the Sauerland region since 2004 and can justifiably say that we really do produce Made in Germany.
Our solutions guarantee optimised queues, enhanced capacity controls and various information collection options, such as people counting or the recording of visitor dwell times. Via Guide employs aviation specialists (e.g. former airline employees and pilots) who know the requirements of passenger handling, the routes and processes in the terminal and on the airfield as well as the security requirements in all areas inside out.
Address
Rönkhauser Straße 9
59757 Arnsberg
Germany
E-mail: info@viaguide.de
Phone: +49 2932 477-177
Internet: www.viaguide.com/de/
Contact person:
Andreas Schnieder
CEO
E-mail: a.schnieder@viaguide.de
Phone: +49 2932 477 611
Thomas Tippl
Director Product Management Smart Guidance
E-mail: t.tippl@viaguide.de
Phone: +49 2932 477 177
Gursharn Ladher
Consultant and Product Management Smart Guidance
E-mail: g.ladher@viaguide.de
Phone: +49 2932 477 202
Yaroslav Korneev
Project and Product Management Smart Guidance
E-mail: y.korneev@viaguide.de
Phone: +49 2932 477 177
Nicoletta Ceccato
Sales / Export
E-mail: n.ceccato@viaguide.de
Phone: +49 2932 477 314
Matthias Molinek
Sales / Project Management
E-mail: m.molinek@viaguide.de
Phone: +49 2932 477 646
Products & Services
Via Guide is a leading manufacturer and supplier of people and visitor guidance systems and barrier solutions as well as electronic information and security systems ensuring optimal customer flow across retail, public facilities, airports and more.
Our solutions guarantee optimised queues, enhanced capacity controls and various information collection options, such as people counting or the recording of visitor dwell times.
Smart Guidance: SMART SHORTCUT
With SMART SHORTCUT you keep queues "as short as possible and as long as necessary".
Through efficient real-time queue management by VIAGUIDE, the change of walkways is standardised, meaning you improve and accelerate waiting processes, contributing to an optimised waiting experience. The result: optimised queues with more satisfied customers, visitors or passengers.
SMART SHORTCUT is simplified in many places:
Staff opening and closing queue belts between visitors is eliminated and queue layouts are standardised and adjusted in real time. Smart Gates are controlled by remote control, web interface or fully automatically by 3D sensors that measure customer flow at all times.
The benefits of SMART SHORTCUT
Innovative measurement using 3D sensors
Optimized queues
Rerouting through Smart Gates (fully automatic possible)
Fewer personnel required
Public Guidance: Beltrac
People guidance systems ensure order and safety in public spaces. Different circumstances require different barriers and with us you’ll find effective and flexible barrier solutions for every situation. Whether it’s belt barriers to set up queues, visitor guidance systems or customer guidance, our products boast the best quality and are far more durable than most other products on the market.
Our portfolio of visitor guidance systems is used in a wide range of industries, including tourism, food & beverage, retail, events, hospitality and more. Depending on your needs you’ll find a full range of solutions for customer guidance, all of which feature timeless design and high-quality workmanship:
Freely configurable post and belt systems
Webbing cassettes for wall mounting
Flexible partition wall systems, with optional doors
Signage or attachments for all kinds of partition stands
We also produce and manufacture customer specific projects, tailored to individual requirements and designs, such as baggage sizers which help measure the dimensions and weights of hand luggage at airports.
Public Guidance: Nextrac
Individual room solutions or partitions to cordon off areas
From permanently installed partition systems to doors with or without emergency exit function, NeXtrac's various combination options mean there are virtually no limits to possibilities.
Advantages of NEXTRAC
Simple assembly with little effort
Maximum flexibility through combination with the Beltrac belt post series
Aluminium partition walls
Large selection of inserts made of glass, acrylic glass, aluminium dibond or banners
Partition can be combined with doors or swing doors
Extensive range of accessories
Beltrac: Individual Belt Printing
Your desired design from our in-house digital print department
Whether logos, texts or multi-coloured photo prints, our own digital print shop offers all possibilities for customising our Beltrac posts and wall cassettes.
Public Guidance: Signage
Signage systems: More than just wayfinding
A pedestrian guidance system is not only used for direction but helps create structure and direction in busy areas.
Our signage systems complement the range, ensuring customers know quickly and easily what you’re trying to communicate.
Our signposting systems
Attachment frame for belt posts
Telescopic posts with extension frame
Rollable displays
Portals and signposts
Service: Installation on Site
Installation on Site
We only leave when it's perfect. Enjoy comprehensive assembly and installation services guaranteed by our specialist staff.
Our team of specialists aims to work independently, quickly and smoothly
We also work at night so that no public traffic or processes are disturbed
We leave the place of use clean and take all packaging back with us if requested
The installed systems are cleaned and a comprehensive function and quality check is carried out
Finally, a professional handover gives you additional security